All of our products ship worldwide from our headquarters in Southern California. We ship Monday through Friday. If your order falls on U.S. holiday, shipping will be done the next business day. Additionally, orders placed after 10:00 AM PST will be processed out the following business day.
Shipments delivered within the U.S. should arrive within 2-6 business days via Priority Mail from USPS.
All domestic orders under $100 are charged a flat low rate of $3.95 per order.
All domestic orders over $100 are shipped free of charge via USPS Priority Mail.
Ninano USA cannot guarantee delivery dates for any package we ship but will do our best to process and deliver orders promptly.
Timely delivery is subject to the Terms of Service published by the carrier. Please note circumstances out of our control such as natural disasters, holiday delays, etc. may cause shipping delays and postponements.
We are not responsible for any items/packages lost during transit or if it has been tracked as delivered.
We ship worldwide! Like our domestic shipping, we use USPS to send our products internationally. Due to customs, we cannot estimate delivery times.
We ship via USPS Priority Mail International and charge a flat rate of $20 for all orders.
Shipping may take between 1 and 3 weeks for packages to arrive.
Please be aware that all international orders are subject VAT, duty, or other import fees. You are responsible for any fees that may occur during the payment process or shipping your parcel. These fees can vary widely from country to country. Please contact your local customs office for further information.